As a family-owned and operated business with over 20 years of experience, we approach every site with care, tailoring our designs to your unique needs, usage, and budget. Clear communication and a smooth, stress-free process are our top priorities — because when you work with us, you’re not just hiring a designer, you’re working with our family.
MEET THE family
CALL HOURS: M, T, F 9a-5p
JIm Bettridge, R.S.
Lead Designer
An on-site sewage facility designer with over 25 years of design, permitting, and field experience. Jim began his septic career in 1990 on the installation side of the business. His experience in the field is unique because it is rare for a designers OSSF experience to come from the installation industry. He also has a unique distinction in that he was an irrigation contractor for several years and still holds an irrigators license. His irrigation design and installation experience enhanced his understanding of complex piping systems, proper irrigation techniques, and pumping systems. Jim is dedicated to providing customers with designs for the best OSSF that can be installed on their site.
EDUCATION
UNIVERSITY OF TEXAS AT AUSTIN
Bachelor Degree
QUALIFICATIONS
Registered Sanitarian
Licensed Site Evaluator
Licensed Irrigator
Licensed Installer
Alex Carter
Project Manager
Alex is responsible for drafting detailed site plans and preparing septic permit applications for submission to the appropriate jurisdiction. In addition to supporting project permitting, she works to improve the efficiency of the company by managing the website and job board, ensuring that information is accurate, organized, and accessible. With a strong focus on detail and accuracy, Alex helps ensure that projects move smoothly from start to finish.
When Alex isn’t working, she’s busy keeping up with her husband, Shane, and their two kids, Jaxon and Britton. She also gets to work alongside her dad, Jim Bettridge—which means plenty of early morning chit chats and afternoon coffees disguised as “meetings.” Working together has brought them closer, and while they get the job done, they have just as much fun hanging out as a family.
EDUCATION
LOUISIANA STATE UNIVERSITY
Bachelor of Arts, Graphic Design, 2015
PROFESSIONAL INFORMATION
Notary Public
Proficient in Adobe Illustrator, Photoshop, InDesign, and Lightroom
Proficient in Design CAD
CALL HOURS: M-F 9a-5p
CALL HOURS: M-F 9a-5p
KELSE BETTRIDGE
Project Manager
Kelse joined the family business to enhance quality control and efficiency. She is responsible for scheduling, and serves as the key liaison between customers, Bettridge Systems, and permitting authorities. Her role ensures that projects run smoothly, timelines are met, and communication is clear and effective throughout the entire process.
When Kelse isn’t working, she’s with her husband Jay and their two dogs, Willie and June—usually out on a walk, enjoying the outdoors, or curled up at home. She loves that her work brings her even closer to family, getting to share the day-to-day with her father-in-law and sister-in-law. It’s a mix of teamwork, plenty of laughs, and the kind of support that makes business feel personal. Away from the office, Kelse enjoys cooking, hunting down new coffee shops, and is cherishing this exciting season as she and Jay prepare to welcome their first daughter in March.
EDUCATION
BAYLOR UNIVERSITY
Bachelor of Sciences, Family Consumer Sciences, 2018
PROFESSIONAL INFORMATION
10 years of customer service
Proficient in Adobe Illustrator, Photoshop, InDesign, and Lightroom
WHAT IS AN OSSF?
An OSSF is an On Site Sewage Facility, more commonly referred to as a septic system. It is how we capture and dispose of the wastewater from a home or business on a site that is not served by a sewer system. It is also intended to only serve the building on the site and not others off site. This is an important distinction when planning for your facility because the ownership of the building/s, property, and system must all be a single common entity.
Contact
Email: bettridgesystems@gmail.com
Phone: 512.814.7020
Address: 128 Highlander St, Lakeway, TX 78734
HOURS
Monday - Friday: 9am-5pm